Comments on Reading Everywhere: 5 Ways Libraries Can Be Like Nordstrom

Thank you for visiting! :) I thought you'd rel...

2012-04-14T23:59:02.535-07:00

Thank you for visiting! :) I thought you'd relate to my love of Nordstrom, hee. They really are the best! A role model for service and a fantastic place to shop.

I should have been reading your blog a long time a...

2012-04-13T21:57:55.884-07:00

I should have been reading your blog a long time ago. This is an awesome post. I can definitely relate to the Nordstrom Love. Awesome, awesome post!

Thanks for commenting, Katie! I feel really fortun...

2012-03-06T13:45:45.742-08:00

Thanks for commenting, Katie! I feel really fortunate to work at a library where customer service is so highly valued.

And I love your idea about librarians setting aside books for regular patrons! We actually do that, sort of... I mean, we can't physically set them aside because that wouldn't be fair to the other patrons, but I've made lists of particular titles that I think so-and-so might enjoy, and then I get to go through the list with them next time they visit the library. So fun!

What an awesome post. Kuddos to your supervisor fo...

2012-02-29T11:07:51.820-08:00

What an awesome post. Kuddos to your supervisor for the inspiration! "Offer Personal Shoppers" was my favorite point. My best friend has a sick obsession with JCrew and knows pretty much everyone at her local store by name. Whenever she comes in, they have a small stack of things behind the counter that they "just thought she might like." Wouldn't that be an awesome thing to do for our regular "library customers?" I'd love it if my public librarians knew my son and I well enough to set a few books aside that they just knew we'd enjoy. And I'm developing going to incorporate these ideas into my own library work! Thanks so much for the suggestions!!